Terms and Conditions

When Ordering Gift Baskets

Your telephone or fax orders are welcome at all times, or you can order directly from the web site. Holiday time will require additional notice. Delivery charges for our specialty gift baskets are $15.00 for the Metro Detroit area.

Please Note: When ordering from our site, local delivery charges may not be accurately reflected on your order total. When delivery charges are less than the amount shown on your invoice, we will discount the difference.

Check our delivery page for a listing of cities and corresponding charges.

Refunds and Returns

We always strive to ensure our customers are completely satisfied. Refunds and returns are handled on an individual basis and must be accompanied by a receipt. Please contact the store general manager at 248-477-4333 for more information.

Fruit, vegetable and cheese trays are available for pick-up only. Please  click here for directions.  PLEASE SPECIFY REQUESTED DELIVERY DATE OR THE DATE YOU WILL PICK UP AT CHECKOUT, IN THE SPECIAL INSTRUCTIONS FIELD.

PLEASE ORDER EARLY
CALL:  248-477-4333
FAX:  248-477-2133

We accept Visa and Mastercard for your convenience

Delivery Information For Gift Baskets

Offices and Businesses Delivery

Hospitals & Funeral Homes

• Hospitals and Funeral Homes delivery usually takes place in the a.m. but cannot be guaranteed.

Schools & Govt Buildings

• Schools and Government buildings may not be deliverable, so check ahead of time.

No Metro Airport Deliveries | No Detroit Public School Deliveries } No Selfridge Air Base Deliveries

A $2.00 box charge will apply to all deliveries.

PLEASE SPECIFY REQUESTED DELIVERY DATE AT CHECKOUT, IN THE SPECIAL INSTRUCTIONS FIELD.

Privacy Policy

Joe’s Produce Gourmet Market (JPGM) pledge to you

Since 1945, our business philosophy has been to be the very best at serving the wants and needs of our customers. JPGM understands that you care how information about you is used and shared, and we appreciate your trust that we will use the information wisely and legitimately. You have our word that the information gathered through this site will only be used on behalf of giving you, our valued customer, our very best.

Why do we need personal information from you?  The information you provide helps us understand your preferences, so we can personalize and continually improve your shopping experience.

What information do we collect? We collect the following information which you provide to us:

• Contact information, such as name, address, telephone number and email address
• Your favorite stores, products and recipes
• Household information
• Payment information, such as your credit or debit card number and expiration date
• Questions, communications and other content you submit
• JoesProduce.com login credentials, including your password
• Job application information

In addition, we use cookies to receive and store information whenever you interact with us through your computer or mobile device. This information, which may include the pages you visit on our site, your web address, the type of browser, device or hardware you are using, search terms and IP-based geographic location, helps us recognize you and customize your website experience.

How do we use your information? We may use the information we collect in a variety of ways, including:

• Communicating with you about products, events and promotions
• Conducting research and analysis, including surveys and focus groups
• Administering contests and sweepstakes
• Processing purchases and payments
• Sending notices of product recalls
• Evaluating and improving our products and services
• Preventing fraud, managing exposure to risk, and complying with our legal obligations

JPGM does not sell your personal information to anyone.

How is your information shared?

Employees
Access to customer information is limited to employees who need it in order to serve customers or maintain our information systems. All employees are subject to our company Information Security Policies.

Vendors
We may provide purchase information to vendors in aggregate form (i.e., customer non-specific) in order to bring you special offers on products and services.

Service Providers
We may share information with companies that provide support services to us, such as direct mail, email, web hosting, and payment processing. These companies are not authorized to share or use the information we provide for any other purpose.

Third Parties
Third parties that we contract with may use cookies and similar technologies to collect or receive information from our website and use that information to provide measurement services and target ads. You may opt-out of the collection and use of information for ad targeting. For more information visit http://www.aboutads.info/choices.

Other situations
We may release customer information when we believe it is necessary to comply with the law, enforce our legal rights; or to protect our customers or us. We may also release your information if you request or authorize us to do so.

How secure is information about me?

• Securing your personal information is a top priority. We have administrative, technical and physical safeguards in place to protect your information. Our website uses Secure Socket Layer (SSL) encryption so that your personal information cannot be read as it passes over the Internet.
• Remember to keep your email address and password secure. Also, be sure to sign off when finished using a shared computer.

What information can I access about myself?

JoesProduce.com gives you access to your record for updating information and for viewing it. All of the information you’ve shared with us is available to you only, through Your Account. Please review your profile on a regular basis and up-date it so we can serve you better.

Privacy of Mobile Applications

Our mobile applications may allow you to create a shopping list, search or add products to a favorites list, check price or product availability, print coupons and engage in a variety of other activities and services.

Also, our mobile applications collect information about the location of your device. You must first provide permission through your device before our mobile applications obtain such location information from technologies like GPS, Wi-Fi, or cell tower proximity (or a combination of these technologies). We, and our service providers, may use and store this information, in combination with other location-based information such as IP address and billing, to provide enhanced location based services, such as store specific services, search results, and other content. You can stop all collection of information by our mobile applications easily by uninstalling the mobile applications. Also, you may opt-out from further allowing us to have access to your location data by adjusting the permissions in your mobile device.

Children’s Privacy

Our website is not designed nor intended to collect personal information from children under the age of thirteen. If we become aware that we have received personal information on this web site from a visitor under the age of thirteen, we will delete the information from our records.

Links to Other Sites

Our website may provide links to other sites for your convenience and information. These websites are operated by companies not affiliated with us, and have their own privacy policies. We are not responsible for the content of those websites, your use of them, or their privacy practices.

Changes to this Policy

This Privacy Policy was last updated in April of 2016. We may further update this policy at any time. We encourage you to review it from time to time for changes.